I can't believe I just quit my job.
so.... i just quit my job today. well.. at like 4:30 in the morning, an hour before I'm supposed to be there. I don't know what I'm going to do about money, but i know what I'm not going to do about it- work for a multinational company that sucks. This is what I sent to my district manager Esra... who's a big meanie.
Esra,
After more than three years of hard work for this company- I'm afraid it's time for me to leave on no uncertain terms. I am not coming into work today and I will not be answering phone calls made from the store concerning my absence. My key and aprons will be promptly returned through one of my former partners.
I apologize for the abrupt nature of my departure. I am well aware of the conventional "two weeks notice" typically given to employers, however, this company has granted its own employees less and less of these conventional courtesies over the recent past. Put simply, if managers are comfortable putting schedules up only a week ahead of time (and sometimes less), there's simply no reason to go by these conventions anymore.
On a different note, the obvious lack of curiosity from management about where/how the company has lost its way makes all of these words somewhat futile. However, I'm still willing to wager that there may be a few people out there that there's some merit to paying attention to whats going on on the floor.I have nothing to lose and it's for my own peace of mind anyhow... so here I go: Number crunching, pencil pushing, and inflexible thinking about what customer service and quality mean have put obstacles in the way of baristas getting the customers what they need.
Whether it is the stripping of labor to the point where there are only 30 minutes to open the store and 20 to close or portion controlling of trademark bold coffees to the point of customer fury, all of these "modifications" have created a tense, exhausting, and high pressure environment for the partners. Despite the setbacks, we have still had good rapport with the majority of our customers. I'd been proud of that for a while...but it's just not enough to go on when management fails to show any appreciation in a genuine way.
Esra, your engagement with myself and my former partners has ONLY been in the punitive context. My hardworking partners have been written up and their very jobs have been threatened for things as petty as forgetting to write down a number on a notebook that no one reads. Meanwhile, these same "error prone" partners deal with some of the most difficult and ambiguous customers in the city with tact and class as a timid and altogether socially detached manager stands in the sidelines waiting for these awkward moments to pass. This, Esra, whether you'd admit to it or not, is a major flaw... and one of the many that has lead me to this decision.
Respect and Dignity,
Phil Goldberg
Esra,
After more than three years of hard work for this company- I'm afraid it's time for me to leave on no uncertain terms. I am not coming into work today and I will not be answering phone calls made from the store concerning my absence. My key and aprons will be promptly returned through one of my former partners.
I apologize for the abrupt nature of my departure. I am well aware of the conventional "two weeks notice" typically given to employers, however, this company has granted its own employees less and less of these conventional courtesies over the recent past. Put simply, if managers are comfortable putting schedules up only a week ahead of time (and sometimes less), there's simply no reason to go by these conventions anymore.
On a different note, the obvious lack of curiosity from management about where/how the company has lost its way makes all of these words somewhat futile. However, I'm still willing to wager that there may be a few people out there that there's some merit to paying attention to whats going on on the floor.I have nothing to lose and it's for my own peace of mind anyhow... so here I go: Number crunching, pencil pushing, and inflexible thinking about what customer service and quality mean have put obstacles in the way of baristas getting the customers what they need.
Whether it is the stripping of labor to the point where there are only 30 minutes to open the store and 20 to close or portion controlling of trademark bold coffees to the point of customer fury, all of these "modifications" have created a tense, exhausting, and high pressure environment for the partners. Despite the setbacks, we have still had good rapport with the majority of our customers. I'd been proud of that for a while...but it's just not enough to go on when management fails to show any appreciation in a genuine way.
Esra, your engagement with myself and my former partners has ONLY been in the punitive context. My hardworking partners have been written up and their very jobs have been threatened for things as petty as forgetting to write down a number on a notebook that no one reads. Meanwhile, these same "error prone" partners deal with some of the most difficult and ambiguous customers in the city with tact and class as a timid and altogether socially detached manager stands in the sidelines waiting for these awkward moments to pass. This, Esra, whether you'd admit to it or not, is a major flaw... and one of the many that has lead me to this decision.
Respect and Dignity,
Phil Goldberg
posted by Phil G at 4:35 AM
1 comments 
1 Comments:
this is better than how i quit arby's
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